CITY ride FAQ's - Frequently Asked Questions Support Center

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What do you suggest as the pick up time prior to departures from airports or from train stations?

Our time specification during the booking process doesn’t take traffic conditions or weather conditions into account. It is therefore without guarantee. The effective travel time may differ from the stated travel time considerably. Please also note that the traffic situation in the cities strongly depends on the time of day and can change abruptly. Therefore, we recommend that you provide us with your departure information in the booking process. We will gladly give you a recommendation for a reasonable pick-up time.