CITY ride FAQ's - Frequently Asked Questions Support Center

What services do you offer?
How far in advance should I place a reservation?
Are parking fees and road tolls included in your rates?
How much luggage can I take into the vehicle?
My driver hasn't arrived, what to do?
How is the pricing done?
How do I make booking with you?
Can I change an existing booking?
How can I identify my driver?
When can I expect to receive chauffeur contact details?
How long will the driver be waiting for me on the pick-up location?
What shall I do if I'm somehow dissatisfied with my driver?
What are your standard cancellation policies?
We are a travel agency, how can we cooperate?
What is the difference between a transfer and an hourly booking?
What types of vehicles do you offer?
My flight is late/cancelled, What should I do now?
Can your driver accommodate a spontaneous change within the trip?
What do you suggest as the pick up time prior to departures from airports or from train stations?
What is Cityride Passenger Transportation?
What airports do you provide service in?
What do your chauffeurs wear during my reservation?
How will I know when my ride has arrived?
Are all limousine companies the same?