CITY ride FAQ's - Frequently Asked Questions Support Center

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When can I expect to receive chauffeur contact details?

We will send you the contact details of your driver, just in time before the start of your journey. Depending on the circumstances of the place of service, this might be the day before departure or a few hours prior to pickup. Through short-term communication of the driver informations you and we avoid the risk that driver’s contacts change due to unforeseeable circumstances.